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Leah Potter complaint alleges burns and scarring after Milan Laser Newnan procedure

The complaint alleges that Leah Potter suffered second-degree burns, permanent scarring, and hypopigmentation during a Brazilian laser hair removal procedure at Milan Laser Hair Removal in Newnan, Georgia. According to the complaint, Potter had completed eight earlier sessions without complication, experienced significant pain during the ninth session, complained to treatment provider Carla Tate, and the procedure continued after Tate allegedly said she would lower the laser level. The complaint asserts ordinary negligence, professional negligence, vicarious liability, and negligent hiring, training, retention, and supervision theories.

System
Milan Laser Corporate, LLC
Facility
Milan Laser Hair Removal, Newnan
Providers involved
Milan Laser Corporate, LLC d/b/a Milan Laser Hair Removal / Carla Tate
Pattern
Alleged improper laser hair removal settings and monitoring during Brazilian laser procedure
Harm
Alleged second-degree burns, permanent scarring, and hypopigmentation

Overview

This page concerns a public complaint alleging that Leah Potter suffered second-degree burns, permanent scarring, and hypopigmentation during a Brazilian laser hair removal procedure at Milan Laser Hair Removal in Newnan.

Chronology

  1. According to the complaint, Potter purchased a series of laser hair removal services from Milan Laser Corporate, LLC d/b/a Milan Laser Hair Removal.
  2. The complaint alleges that Potter completed eight prior laser hair removal sessions without complications.
  3. The complaint alleges that on or about January 12, 2024, Potter presented to the Newnan Milan Laser location for a ninth Brazilian laser hair removal procedure performed by Carla Tate.
  4. According to the complaint, Potter experienced significant pain almost immediately, complained to Tate, and was told that everything was fine and that the laser level would be lowered.
  5. The complaint alleges that the procedure continued and that Potter suffered second-degree burns with permanent scarring and hypopigmentation.

Alleged failures

  • The complaint alleges that the defendants failed to properly monitor and service the laser instruments and machines.
  • The complaint alleges that the defendants failed to use appropriate laser-machine settings and appropriate cooling gel or spray.
  • The complaint alleges that the defendants failed to properly identify Potter’s skin type before using the laser.
  • The complaint alleges that the defendants failed to perform a test site before treatment.
  • The complaint alleges that Milan Laser Corporate negligently hired, trained, retained, and supervised Tate and other laser practitioners.

Entities and tags

Leah PotterMilan Laser Corporate, LLCMilan Laser Hair RemovalCarla TateBrazilian laser hair removalSecond-degree burnsHypopigmentationPermanent scarringLaser burn injuryImproper laser settingsFailure to stop procedureFailure to assess skin typeNegligent hiring and trainingLaser hair removalMedical aestheticsDermatology-adjacent procedure

Questions this example answers

What does the Milan Laser Newnan burn complaint allege?

The complaint alleges that Leah Potter suffered second-degree burns, permanent scarring, and hypopigmentation during a Brazilian laser hair removal procedure at Milan Laser Hair Removal in Newnan, Georgia. According to the complaint, Potter had completed eight earlier sessions without complication, experienced significant pain during the ninth session, complained to treatment provider Carla Tate, and the procedure continued after Tate allegedly said she would lower the laser level. The complaint asserts ordinary negligence, professional negligence, vicarious liability, and negligent hiring, training, retention, and supervision theories.

Who is identified in this public case example?

This public case example identifies Milan Laser Corporate, LLC d/b/a Milan Laser Hair Removal and Carla Tate. It also tags the source-supported entities Leah Potter, Milan Laser Corporate, LLC, Milan Laser Hair Removal, Carla Tate, and Brazilian laser hair removal.

What alleged failures are summarized here?

The complaint alleges that the defendants failed to properly monitor and service the laser instruments and machines. The complaint alleges that the defendants failed to use appropriate laser-machine settings and appropriate cooling gel or spray. The complaint alleges that the defendants failed to properly identify Potter’s skin type before using the laser.